Question 1

I'm in pain or have a swelling, can I come in?"

Accepted Answer

If you have a dental emergency you can call us for advice and leave a message. If it's during the week we will get back to you within 24 hours.    On a weekend, if it's urgent, please call NHS 111.

Question 2

When can I book an appointment to continue my treatment?

Accepted Answer

If you'd like to continue your treatment and we haven't contacted you yet then please give us a call and leave a message within working hours. We'll call back to arrange a time for you to visit.   We're currently seeing a reduced number of patients each day due to Covid-19 restrictions so there may be a longer wait for an appointment than usual.

Question 3

When can I book an appointment for a check-up or a clean?

Accepted Answer

Please give us a call and leave a message within working hours. We'll then arrange a time for you to come and visit us.   We're only able to see a maximum of 4 patients a day due to Covid-19 dental care regulations. This means you may experience a longer wait for an appointment than usual as we have to prioritise urgent cases.

Question 4

What changes to the practice can I expect during Covid-19?

Accepted Answer

The dental team will be wearing full PPE throughout your visit (gowns, face visor, and face masks) There will be a 30 minute gap between patients to allow time for extra cleaning and ventilation. There will only ever be one patient on site at any time. Please ring the bell when you arrive and try not to arrive early. There will no longer be magazines, toys and newspapers in our waiting room as they are difficult to disinfect.

Changes to our practice during the time of Covid-19

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